Last Updated: 01/04/2026

Due to the nature of our products, the following policy applies:

1. No Returns

• Cakes and baked goods cannot be returned once delivered or picked up.

2. Refunds

• Refunds are only issued if:
  • The wrong item was delivered
  • The product is significantly damaged upon delivery

3. Complaints

• Any issues must be reported within 2 hours of delivery with clear evidence (photos).

4. Order Cancellation

• Orders can only be cancelled at least 24 hours before delivery/pickup.
• Late cancellations may not be eligible for a refund.